Shipping:

All items purchased on CD-Keys Direct are delivered via email to both the email address belonging to the registered customer and also the PayPal email address. Items are shipped within 24 hours of purchase but usually within a few hours of payment, depending on the geographic location of the purchase.

Returns:

In the case that there happens to be a problem with your purchased item (which is very rare), we will investigate the issue and replace the item. In the case that a replacement is not available, or the timeframe for doing so is deemed unacceptable, we will offer a store credit or full refund to your PayPal or Banking institiution. We do not accept refunds based on change of mind since CD-Keys can only be sold to one customer.